Notice of Privacy Practices
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Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.
Our Responsibilities
Faithful Care Connect LLC is required by law to maintain the privacy and security of your protected health information (PHI). We will notify you promptly if a breach occurs that may compromise the privacy or security of your information.
How We May Use and Disclose Your Information
We may use or share your health information in the following ways:
TreatmentWe may use your health information to provide and coordinate your care. This may include communication with other healthcare providers involved in your treatment.
PaymentWe may use or disclose your information to bill and receive payment for services provided.
Healthcare OperationsWe may use your information for practice operations, including quality improvement, staff training, and administrative activities.
Insurance Billing
If you use insurance for services, billing and claims processing may be facilitated through Headway, which helps manage insurance verification, claims submission, and payment processing.
Electronic Health Records
Your medical records are stored securely using CharmHealth, an electronic health record system designed to meet HIPAA privacy and security requirements.
Communication
We may contact you by phone, email, patient portal, or secure text messaging regarding appointments, treatment, or administrative matters.
Your Rights
- Request a copy of your medical record
- Request corrections to your health information
- Request confidential communications
- Request restrictions on certain uses or disclosures
- Receive a list of disclosures of your information
- Receive a paper copy of this notice
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our practice or with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care.
Contact Information
Faithful Care Connect LLCInfo@careconnecmh.com803-232-9094